Contact channels
General support
Questions about using the converter, templates, and downloads.
Privacy requests
Data, privacy, or deletion requests.
Security reports
A suspected security issue or unsafe behavior.
Reporting a conversion problem
To help us investigate, include only non-sensitive details: your browser and operating system, input type and approximate file size, the selected template and options, the full error message, the approximate time, and the conversion reference shown on the page. A small synthetic Markdown example is more useful than a confidential source document.
Do not email confidential source documents unless we explicitly ask for a safe sample.
Response expectations
DocuCraftBox does not promise a fixed response time. Clear, non-sensitive reproduction details help us investigate faster.